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... We match this information with existing council tax and benefits records to gather up to date contact information only. Yes, contact tracers will be paid for their time. You must stay at home, leaving only where permitted by law, and follow the rules in this guidance. You and your household’s isolation period includes the day your symptoms started and the next 10 full days. In certain circumstances they may visit you at your home to ask you to make further contact with them or to ask about your contacts. You may be feeling well and not have any symptoms, but it is still essential for you to follow the advice that you are given. NHS Test and Trace will provide evidence that someone has been told to self-isolate. You should then log on to the NHS Test and Trace website, which is normally the easiest way for you and the service to communicate with each other – but, if not, a trained call handler will talk you through what you must do. If you're contacted by someone working for your local council, they will call from a local number. Calls will come from 0300 013 5000. If you live in the same household as someone with coronavirus symptoms, you must self-isolate straight away for 10 days. NHS Test and Trace may pass your details to these local teams if you have tested positive for coronavirus and they have not been able to contact you for 24 hours. Your isolation period includes the day your symptoms started and the next 10 full days. You – and other members of your household – must continue to self-isolate. You can track and trace your order at your convenience with your global tracking number. if you have had any close contact with anyone other than members of your household. Don’t worry we won’t send you spam or share your email address with anyone. ‘Contact’ means a person who has been in close contact with someone who has tested positive for coronavirus and who may or may not live with them. Designated venues will need to keep records of customers, visitors and staff for a period of 21 days and make them available when requested by NHS Test and Trace or local public health officials to help contain clusters or outbreaks. Terms | Privacy | Accessibility | Sitemap If you cannot use the contact tracing website, they will call you. You may also be able to get help from the NHS volunteer responders. Contact tracing is a process for identifying people at risk of coronavirus (COVID-19) infection because they‘ve been physically close enough to a person who has tested positive. This explains how restrictions will be eased over time. How to track an order from Aliexpress. Any designated venue that is found not to be compliant with these regulations will be subject to financial penalties. You'll be contacted by email, text or phone. We have introduced this service to help return life more to normal, in a way that is safe and protects our NHS and social care. In general, contact tracing involves identifying people who have an infectious disease (cases) and people who they came in contact with (contacts) and working with them to interrupt disease spread. Read the further guidance on getting a free test. To be considered high risk you will have to have been in close contact with a confirmed case and have spent more than 15 minutes with them without any personal protection. If you have one or more of these symptoms, you must self-isolate straight away for 10 days – or longer if you still have symptoms other than cough or loss of sense of smell/taste. All information you provide is confidential. You will be sent a link to the NHS Test and Trace website and asked to create a confidential account where you can record details about your recent close contacts. We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. This includes the day their symptoms started and the next 10 full days. Text messages will come from NHStracing. Self-isolation can be particularly challenging if you are looking after children, or if you care for vulnerable people who cannot stay with friends or family. This will help the NHS contact anyone who may also have caught the virus. This will help the NHS contact trace you if someone from the venue later tests positive for coronavirus. This means that, thanks to your efforts, we will be able to go as far as it is safe to go in easing lockdown measures. If NHS Test and Trace calls you by phone, the service will be using the phone number 0300 013 5000. If NHS Test and Trace calls you by phone, the service will be using the phone number 0300 013 5000. It is a legal requirement to self-isolate if you test positive for COVID-19 or if you are identified as a contact and told to self-isolate by Test and Trace. Individual contacts are identified as being high risk, low risk or no risk. Read further guidance on getting a free test. People you've been in close contact with will be told to stay at home (self-isolate) in case they also have COVID-19. If you choose to get a test, you must continue to self-isolate, even if your result is negative. Other members of your household, however, do not need to remain in self-isolation. Isolate: as soon as you experience coronavirus symptoms, medical advice is clear: you must self-isolate for at least 10 days. ‘Self-isolation if you have symptoms’ means you and all household members must remain at home. Individuals who check in with the NHS QR code poster do not need to provide their contact details as well. You will be eligible if you live in England and meet all the following criteria: The opening up of the economy and public services is reliant on NHS Test and Trace being used to minimise transmission of the virus. We also use cookies set by other sites to help us deliver content from their services. Box 4. On the contact tracing website, you'll be asked for information including: If you cannot use the contact tracing website, you'll be asked for this information over the phone. No one who is contacted will be told your identity. You can change your cookie settings at any time. We’ll send you a link to a feedback form. If NHS test and trace service calls you by phone, they will use a single phone number: 0300 013 5000. All texts or emails will say that they are from the NHS. If you do not live with other people, you should seek help from others, or delivery services, for essential activities such as food shopping. You will be told to do this online via a secure website or you will be called by one of our contract tracers. you’re a confirmed contact of someone who has tested positive: The NHS Wales Test, Trace, Protect service will contact you if the person who tested positive has passed on your contact details to the service as part of the contact tracing process. Anyone in your household must also complete self-isolation for 10 days from when you started having symptoms. As an event host or venue owner, you’ll undoubtedly be aware of NHS Test and Trace by now. No need for multiple track and trace websites for your parcel tracking anymore. England is still in a national lockdown. Results: if your test is positive, you must complete the remainder of your 10-day self-isolation. This means that if, for example, your symptoms started at any time on the 15th of the month, your isolation period ends at 23:59 on the 25th. This is crucial to avoid unknowingly spreading the virus and failure to do so can result in a fine, starting from £1,000. Alert: you will be alerted by NHS Test and Trace if you have been in close contact with someone who has tested positive for coronavirus. All 4 administrations are working closely together to have a consistent and joined-up approach to testing and tracing. Read more about how we protect your data and privacy. You can now get a test if they do not have symptoms. NHS Test and Trace will help to control the rate of reproduction (R), reduce the spread of the infection and save lives. Calls will usually come from this number: 02921 961133 Children under 18 will be contacted by phone wherever possible and asked for their parent or guardian's permission to continue the call. ... With England and Wales’s coronavirus contact tracing app rolling out, here we explain how to get hold of it and how to use it: 1. Next review due: 29 April 2021, GOV.UK: NHS Test and Trace – how it works, any places you've been recently, such as a workplace or school, names and contact details of any people you were in close contact with in the 48 hours before your symptoms started (if you know these details), for details of any other accounts, such as social media, to set up a password or PIN number over the phone, to call a premium rate number, such as those starting 09 or 087, Help the NHS alert your close contacts if you test positive. Test: get a free NHS test immediately to check if you have coronavirus or call 119 if you have no internet access. What method will the NHS Wales Test, Trace, Protect service use to contact me? But what exactly does it all mean for you, the event The medical advice is clear: you must self-isolate if you have coronavirus symptoms or live in the same household as somebody who does. When we contact people to advise them to self-isolate, we do not tell them your identity. The guidance for households with possible coronavirus infection page has more information on self-isolation. Middlesbrough Council supports the NHS Test and Trace Service to track and help prevent the spread of COVID-19. We will ask you to provide, where possible, the names and contact details (for example, email address, telephone number) for the people you have had close contact with. We will contact you by text message, email or phone. West Cumberland Hospital: 01946 693181. Find out more about the requirements around maintaining these records. Contact your pharmacy to tell them that you’re self-isolating and need your medicines delivered, and they will arrange this free of charge. If we only have a landline number for you, we will contact you on that number. It is important that you respond quickly and accurately so that we can give appropriate advice to those who need it. All texts or emails will ask you to sign into the NHS Test and Trace contact-tracing website. We will direct you to your local authority helpline if you need the following during the period of self-isolation: This is so you can access the local support available to you, like help delivering food or with other practical tasks. Updated to reflect that the self-isolation period has been extended to 10 days for those in the community who have coronavirus (COVID-19) symptoms or a positive test result. Update to asymptomatic testing for contacts information. If you live with other people, they do not need to self-isolate, but they should avoid contact with you as far as possible and follow advice on hygiene. Collect customer contact details safely and keep them, and your business, safe. Share contacts: if you test positive for coronavirus, NHS Test and Trace will send you a text or email alert or call you with instructions of how to share details of people with whom you have had close, recent contact and places you have visited. UPDATE: Please see updated PSNC Briefing 022/20: NHS Test and Trace – Key points for contractors as Q&As for the latest information. This section applies to those who have been identified by NHS Test and Trace as a close contact. Local contact tracers will contact you from a local council number. This is vital if we are to stop the spread of the virus. More detailed definition of 10-day isolation with a link to stay at home guidance added. Your isolation period includes the date of your last contact with them and the next 10 full days. You may want to write down your recent close contacts now so that you have them to hand if you test positive. You should tell them that you might have coronavirus but are waiting for a test result. They should also watch out for their own symptoms. It’s really important to do this even if you don’t feel unwell because you could still be infectious to others. Text messages will come from NHStracing. Anyone else in your household must self-isolate for 10 days from when you started having symptoms. You may find this stay at home illustration useful. Calls will come from 0300 013 5000. Failure to self-isolate for the full time-period can result in a fine, starting from £1,000. Get free growth ideas by email If you're contacted by someone working for your local council, they will call from a local number. Test-and-trace, or contact tracing, is a system for identifying people who have been in close contact with someone who has caught Covid. Updated to reflect the COVID-19 response - spring 2021 roadmap changes starting on 8 March. Contractors are reminded that if they disagree with an assessment or an identification of a recent close contact by an NHS Test and Trace contact tracer, they should ask … Guidance has been produced for employees that are unable to work because they are self-isolating. Updated to reflect that the 14-day isolation period is now 10 days. This means that if, for example, your last contact with them was at any time on the 15th of the month, your isolation period ends at 23:59 on the 25th. In order to ensure that businesses and local services are able to remain open, we will be mandating that designated venues must: In addition, hospitality venues are required to ensure that anyone visiting pubs, restaurants and other hospitality venues provides their contact information or checks in using the official NHS QR code before being allowed entry to the venue. This guidance has been updated to reflect the change in the staff, customer and visitor logs policy. Locate any cellphone in only 3 minutes, easy without having to install anything If you test positive for coronavirus (COVID-19), you can help the NHS contact people who may have caught the virus from you. These people will be given advice to help reduce the risk of spreading the virus. It is a legal requirement to self-isolate if you are identified as a contact and told to self-isolate by NHS Test and Trace. If you get a negative test result, this means you are at low risk of having coronavirus. The case investigation and contact tracing prioritization recommendations are intended to provide additional information and an overview of prioritization strategies for consideration. In line with this document, NHS Dumfries and Galloway together with local resilience partners have worked together to pilot our local approach to TTIS. If you have internet access, we will ask you to log onto the NHS Test and Trace website. It is vital that relevant venues comply with these regulations to help keep people safe, and to keep businesses open. Added references about local contact tracers with info on how and when they may contact you. Failure to self-isolate for the full time-period can result in a fine, starting from £1,000. Contact tracing works by identifying a confirmed case and asking them who they have been in contact with. Page last reviewed: 15 April 2021 The use of face masks and other forms PPE does not exclude somebody from being considered a close contact, unless they are providing direct care with patients or residents in a health and care setting, a health or care setting, such as a hospital or care home, critical national infrastructure or areas vital for national security, when NHS Test and Trace has been unable to contact you after an agreed amount of time and your local authority has set up a system to take over your case, ask for your full name and date of birth to confirm your identity, and postcode to offer support while self-isolating, ask if you are experiencing any coronavirus symptoms, provide advice on what you must do as you have been in contact with someone who has tested positive for coronavirus, ask you to make any form of payment or purchase a product of any kind, you have been asked to self-isolate by NHS Test and Trace, you cannot work from home and will lose income as a result. As with your own details these will be held in strict confidence and will be kept and used only in line with data protection laws. The new NHS COVID-19 app, now available to download for free in England and Wales, is the fastest way to see if you’re at risk from coronavirus. Employers should support workers who are told to self-isolate and must not ask them to attend work. Updated to reflect that the requirement to self-isolate if you test positive or are contacted by NHS Test and Trace and asked to self-isolate has changed from guidance to law. But if you have alerted them when you first develop symptoms or when you get your test result, they will be better prepared for the advice we give them. Pharmacies will not be able to deliver your medicines unless you provide them with your unique contact tracing reference number. Your details will be shared with the NHS Wales Test, Trace, Protect service so that they can contact you and ask you to share information on your recent contacts. Read the further guidance on getting a free test. The app has a number of tools to protect you, including contact tracing, local area alerts and venue check-in. NHS Covid-19 app: how does track and trace work, and what does the 'possible exposure' message mean? you are receiving at least one of the following benefits: income-related Employment and Support Allowance, ask every customer or visitor aged 16 and over to check in to the venue using the NHS QR code or by providing their contact details, have a system in place to ensure that customers can still check in if they do not have a smartphone or the NHS COVID-19 app. If you are under 18 years old, we will contact you by phone wherever possible and ask for consent from your parent or guardian to continue the call. Parcel tracking in UK Even though most parcels going to UK are delivered by Royal Mail, they start their way with other carriers and have to guess which one and how to track them. You'll be asked to sign in to the NHS Test and Trace contact tracing website at https://contact-tracing.phe.gov.uk. Please call the number on your appointment letter if you have a question or need to change or cancel. Find out what you can and cannot do. If you use the NHS COVID-19 app, you can also choose to alert other app users who have spent time near you that they might be at risk. This evidence can be shared with an employer or education provider. This is because you may have the virus, but it cannot yet be detected by a test, so you could unknowingly spread the virus if you leave the house. You can log your contact details with any business or venue that displays the Check In Scotland Test and Protect QR code poster. This is because, if you have been infected, you could be infectious to others. The service allows us to trace the spread of the virus and isolate new infections and play a vital role in giving us early warning if the virus is increasing again, locally or nationally. Failure to self-isolate for the full time-period can result in a fine, starting from £1,000. This means that if, for example, your symptoms started at any time on the 15th of the month, your isolation period ends at 23:59 on the 25th. Close contact evaluation and monitoring hierarchy. The text or email will ask you to sign into the NHS test and trace contact-tracing website. However, many restrictions remain in place. This means that if, for example, your symptoms started at any time on the 15th of the month, your isolation period ends at 23:59 on the 25th. If you do not have internet access or if you don’t complete the online process, one of our contact tracers will phone you to gather this information from you. Based on the information you provide, we will assess whether we need to alert your contacts and ask them to self-isolate. With our one-stop solution for all global logistics providers, we offer tracking services for all domestic and multi-national carriers, including DHL, FedEx, UPS, USPS, China Post and other postal operators. If you are in employment, speak to your employer to discuss if you can work from home or other options are available during your period of isolation. The alert will usually come by text, email or phone call. What is test-and-trace? Updated to include information about the free medicines delivery service for people who are self-isolating. Test if needed: if you develop symptoms of coronavirus, other members of your household must self-isolate immediately at home for 10 days and you must get a test to check if you have coronavirus or call 119 if you have no internet access.

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