- April 19, 2021
- Posted by:
- Category: Uncategorized
How much will it cost? Dear Customer On our record, the parcel have already been delivered on 20/08/2020.Thank you. Do I simply use an estimated height or is there another method to calculate the precise height?Thank you. Hi, will C1995653SGSG deliver today ? If you have any inquiries you may sent in email to [email protected] give us a call at 6661 9100. Hi,Does your delivery service provide for foods ? name/signature of recipient) in case the recipient deny receiving the item from Qxpress? Ok . The tracking status has been stuck at "Starting Delivery to the Destination Country" since then.It is 18/05 now, 6 whole bloody days. Would they be able ship out recently? Hi Customer,We regret to inform you vouchers have to be purchased at a minimum of 5.Thank you. Please kindly advice. If item is fragile please kindly paste a FRAGILE sticker on the packaging as well.Luggage have to be unlock so that our operation team able to open up to check.If you need further assistance kindly contact us at +65 6661 9100Thank you, Hi, sorry I’m don’t know 1 waybill is for 1 item, total I have 3 item. Can send 2 box mask and same dettol wipes? Dear Customer,We regret to inform you that we do not have Qdelivery service from Singapore to Finland.Thank you. Dear Customer,Please request pickup at Qoo10.sg > Qdelivery > International Delivery or visit the link provided below.http://my.qoo10.sg/gmkt.inc/Thank you. Can I send a poster tube without box or extra packaging? Thank you.Best regards,Tuan Pham, Dear Customer,I am sorry to inform you that you are unable to use a reusable bag or a plastic bag or a paper bag for the delivery.You are only allowed to use poly mailer bags as it can be sealed up.Thank you. Your understanding and patience is greatly appreciated.For further enquiries, please contact our hotline at +65-6661-9100.Thank you. Dear CustomerSorry, we regret to inform you that we are unable to deliver queen size mattress.Thank you. However you will need to packed your wine with bubble wrap and proper cushioning box. You can pack this two items into a parcel to send it together.Thank you. The maximum of the parcel size must not exceed 300cm and the largest dimension of the parcel may not exceed 150cm.If your parcel is above 30kg, we cannot pick-up your parcel. Hi, can I know about the 30kgcan I separately all the box or do I need to pack all the items into 1 box? It is 10pm, and my order has not been picked up yet! Hi, I like to ask can I send a tablet to China 广东省 for repair? Thank you, Hi QexpressDo we need to print out the waybill for sending item to recipient, or will you be able to provide the label to stick on to the parcel please?Most of us don’t have a printer at home..Thanks. May I know how u guys calculated for the length not exceed to 150cm?Looking forward ur reply. Appreciate your response! Can deliver fragile items? (Length + Width + Height) As for the weight parcel must not exceed 30 kg.Quick delivery service rates are based on distance from point A to point B.Should you require further assistance, please call our hotline at 6661 9100.Thank you. Hi CustomerKindly contact qx quick @ 6661 9100 and dial 3 or write in to [email protected] for further assistance.Thank you, How can I Cancel and refund the service?The driver failed to pick up the Order ( Qx cancel on me ). Hi when is the cut off time to receive before 11th Feb? We teach you how to shop on Qoo10 (the Singapore Version) with Alison Ong. Can I send supplement which bought from Watson and guardian ? I'm sending wines, can they be wrapped up and send in a carrier bag? Hi Customer,To print, launch your Qoo10 app, go to your:Q-Account menu -> Qdelivery Service -> My Qdelivery tab.In this page , there is a list of all your past orders. The shipping fees will be refunded to you via the payment method that you have made previously.Thank you. QS101575829Till now, I think the qxpress is finding the parcel however, it's been more than 3 weeks already and my customer is waiting for the items and I understand that qxpress has insurance to cover the items. Please verify. In the Remarks column, you will be able to find the print button.If you have any further enquiry, kindly contact our hotline at 6661-9100 for assistance.Thank you. Thank you. Hi Customer, If exceed our driver have the right to reject the items. Can i refund? Hello! Ok, thank you for the info. And now when I check it at 6.10pm. Thank you. Dear Customer,Please be informed that the Global Qdelivery Voucher can only be use for shipment from Singapore to oversea & the voucher valid date is 90 days from payment date. How do I pack the items. Dear Customer, For standard local next day delivery.- 2. Can QxpressQuick collect from the clinic? Dear Customer,Kindly advise on which part of Malaysia for us to assist you further.For further enquiries, please contact our hotline at +65-6661-9100.Thank you. Hi Customer,Kindly note the vouchers are usable within 90 days from payment date.Thank you. Any limit if quantity ? Hi CustomerThe voucher validity 90 days from the date of purchased.Thank you. Hi CustomerYes you can use next day delivery service but you need to pack it properly using bubble wrap.Thank you. Also, if I exceed the first 10km, how do I pay the additional cost? Hi CustomerYou can search for Qdelivery and pay via your card.If you need further assistance kindly contact us at +65 6661 9100Thank you. Dear Customer,Kihno kit with built in battery is allowed to be send from Singapore to Indonesia, Australia, US and UK with a maximum quantity of 1 piece in a parcel. When I arrange for delivery, does the recipient have to be home to receive and sign for the item? Hi Customer, SG to SG 9Kg = $9.90SG to SG 3Kg = $4.30If you put all the items in 1 big box 9Kg + 3Kg = 12Kg will be $9.90. Can I send mini skincare to Malaysia? The value of the voucher is $9.00 i.e. or cannot? Hello Qoo10,May I ask if I can send you shampoo, liquid to Malaysia, Selangor. I have freed up my time to be home for the pck up. How do I print the labels? May I know what is going on and will the driver pickup later? Hi Can fragile items such as glasses can be delivered? So i should get vouchers for qx 3hour delivery? When are you able to deliver to the destination? Please ensure that the storage box is properly wrapped to ensure that the drawers do not open and the outer edges of the storage box are properly protected. I saw there is a term “min 5 vouchers”. For any further enquiries you can contact our hotline 6661 9100.Thank you. Hi, is the free polymailer still available? Size surcharge applicable above 160cm.Parcels must not exceed 30kg and total dimension must not exceed 300cm.QX QUICK (3 HOURS DELIVERY) :Price range will start from $5.99 depending on the distances.Parcel must not 20kg and total dimension not exceeded 200cm in total. Dear Customer,Yes, it'll be the same driver coming to collect your 2 boxes, C4294437SGKR/C4294570SGKR on 14/04/2021.For further enquiries, please contact our hotline at +65-6661-9100.Thank you. how to track parcel rhat i have sent to Malaysia? Hi CustomerIf you do not have printer please contact us at +65 6661 9100 on the day of collection so that we can escalate to our pickup team to print the label.Thank you. Kindly provide us the parcel dimension as well for us to assist you further.Alternatively, you may contact us at 66619100 for further assistance.Thank you. 1 parcel only allowed 1 electronic items? Then you can ship your parcel from Malaysia to Singapore.As for shipping fees, we would use the actual weight or volumetric weight (LXWXH/6000) whichever one is higher.Thank you. Is it due to weight exceed 2kg or the box dimensions 490mm x 300mm x 220mm exceeded. : 329801979Used Voucher no. Hi CustomerYou can order for Qx Quick if you do not have printer. Dear Customer,Kindly advise on which part of Malaysia do you want to ship to.For further enquires, kindly call in to our hotline at +65-6661-9100.Thank you. Weight is around 19kg. Dear customer,Kindly specify what item do you wish to send to Singapore.Thank you. it is in langkawi? How to track Q express that others send to me? I can buy 2 *sgd10 voucher to offset at the same time? May i know what kind of services can i use for delivery within singapore for 31kg to 40kg goods? Can ship cookies from singapore to malaysia? Vouchers are not stackable.Thank you. However we can cancel the orders so that you can repurchase the voucher that you wanted. Want to delivery 15kg to same address. Qoo10 Singapore lists 150,000 products under the service, with ⦠Any size limitation? My office is closing at 6pm! Dear Customer,Liquid items cannot be delivered to Sarawak. Hi.. can waffle marker, vacuum cleaner, clothes, shoes, bags ship over? Hi CustomerYou can send the above mentioned item to Malaysia. Incredible shopping paradise! Based on the dimensions given, it is within our dimensions. what is the cost for different delivery range? There's no discount for vouchers, it's just another payment method for our customers to use. Qoo10 username: Qoo10 registered email address: Qoo10 registered company name: Upon receiving your email, we will request your API key from Qoo10 tech team for integration purpose. "Convenience for our customers and merchants has always been at the forefront of Qoo10's business, and we are focused on growing a comprehensive, cross-border logistics network across South-east Asia," said Qoo10 Singapore's country manager Hyunwook Cho. Thanks. Do hand cream also included in liquid items? Sorry with the weight of 4.3kg! Can I ask, here is my list item. QS1015758312. Dear Customer,We regret to inform you that the polymailer bags is temporarily out of stock.Thank you. I saw there’s bulky item service. Can you check on this? Thank you. Does it mean items will be delivered the same day?Thanks. The recipient needed the item urgently. Dear customer,For parcel going to Bangkok, it will take approximately 7-21 working days.Thank you. so will i be charged? Any side must not exceed 100cm.You can proceed with the Qdelivery request on the link provided : https://www.qoo10.sg/gmkt.inc/Order/ClickAndDelivery.aspxIf you need further assistance, please kindly contact us at +65 6661 9100Thank you, The tracking status has been stuck at "Starting Delivery to the Destination Country" Already sent email but replies. I have the receipt to prove the I bought the voucher so I know I have indeed purchased it. Dear CustomerSender will need to print the service label as the driver will need to scan the parcel. May I know the range of hours for customer expecting the delivery for qexpress, thx. Thank you. It was stated that the shipping was free but yet I was ordered to pay a shipping fee of $14+. Hi Customerkindly note that you only can send liquid item to West of Malaysia but must not exceed 3.75 litres in total.If you need further assistance kindly contact us at +65 6661 9100Thank you. Dear customer,We can only export a maximum of 3.75littre of liquid to other parts of Malaysia except for Sabah and Serawak.Thank you. For the Quick, yes you can. Can I just write on paper whatever that is necessary? If the weight of a particular parcel exceeds 5kg, a notification of payment will be sent to your Qoo10 Qpost.6.
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